Stay in Touch

TITLE

 

Sales Associate

COMPANY

 

Minted

LOCATION

 

San Francisco, CA, US

Description

Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationary. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we're backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We're a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?
 
The Minted store offers a highly innovative, lifestyle shopping experience that features art, home goods, and stationery from its community of independent artists. The Minted Store features workshops and interactive crafts, stationery and art & home styling appointment services.
 
This part-time Sales Associate position is responsible for generating sales and providing exceptional service to all of Minted’s customers. Creative, service oriented and flexible by nature, you are composed and collected as you work with customers to create excitement around Minted’s products and services. You are responsible for representing our high standards for quality and customer service.

You will:

    • Ensure the Minted brand is conveyed appropriately at all times
    • Create a warm, welcoming, inspiring on-brand customer experience
    • Demonstrate an enthusiasm for design, including Minted’s artist community
    • Drive sales and demonstrate customer service standard
    • Follow up on all orders and troubleshoot when necessary
    • Provide relevant design advice, product knowledge and product recommendations
    • Handle all merchandise returns and customer problems/complaints in a positive manner
    • Enter customer orders according to company policy and procedure
    • Assist with daily store operations, including opening, closing, and other duties as needed
    • Ensure selling floor is presented and stocked to brand standard
    • Practice awareness of and compliance with loss prevention and safety procedures

You are:

    • Able to process information and merchandise through computer system and POS system.
    • Able to communicate with associates and customers
    • Able to read, count and write to accurately complete all documentation
    • Able to freely access all areas of the store including selling floor, stock area, and register area.
    • Able to operate and use all equipment necessary to run the store
    • Able to climb ladders
    • Able to move or handle merchandise throughout the store generally weighing 0-50 pounds

You have:

    • 1-2 years retail or related customer facing experience
    • Experience in Adobe Suite
    • Proven ability to deliver excellent customer experiences, no matter what the situation or circumstances
    • Proven ability to sell, utilizing product knowledge, brand inspiration and design skills/experience
    • Strong personal sense of style, creative or crafty and design minded
    • Upbeat, optimistic, passionate, friendly and authentic
    • Excellent team player and ability to work independently
    • Responsible and dependable
    • Proactive and solution-oriented
    • Excellent communication skills - verbal and written
    • Ability and willingness to accept and provide feedback
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

Apply for the job

Subscribe to our blog.


 

Blog & Newsletter Signup