Exabeam delivers next-generation security management technology that enables organizations to protect their most valuable information. The Exabeam Security Management Platform combines unlimited log data collection, advanced behavioral analytics, and automated incident response, all supported by Exabeam’s patented Smart Timelines technology that uses machine learning to track identity and behavior over time. The company’s recent industry accolades include Forbes Cloud 100, Inc. 500, and SC Awards Europe, among many other distinctions.
The Customer Success Manager role is a dual purpose role. You will be providing leadership and oversight of the growing team of front line support engineers. Located in the Atlanta support site reporting to the Director of Customer Support this role will help develop the team to meet our growing customer base. The ideal candidate will be able to execute against the operational aspects of support as we continue to build our skills as a first class, Enterprise grade support organization. There will be times you also provide direct support to Exabeam customers problems, troubleshooting technical issues and driving to resolution.
At Exabeam, we encourage growth and nurture potential. In addition to delivering success for our clients, you will contribute to projects revolving around tooling, knowledge management, our growing market place of solutions, and more. You will join a team of engineers with deep security and data science expertise and will hone your skills related to Cyber Security and Distributed Systems running on Linux while supporting enterprise software customers.
We work together, we win together. Exabeam develops the skills needed to grow in your career and promotes from within. Whether it’s for a customer or a team member, we seek to make a real impact and create a valuable experience