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Technical Solutions Analyst



Lending Club



Lehi, UT, US


LendingClub is seeking a Technical Solutions Analyst that will be responsible for end-end delivery of Loan Servicing Platform - Shaw Spectrum, including requirements gathering, analysis, design, development, configuration, maintenance, and support. The right candidate will be comfortable interacting with the business to understand requirements and delivering innovative technology solutions, partnering with vendors resources as required.



What You'll Do


  • Perform Shaw Systems Spectrum (Loan Servicing Platform) administration and assist users with the application management as needed
  • Requirements elicitation, elaboration, prioritization, and traceability from business partner requirements through solution design, testing and implementation
  • Provide design specifications for configuration to system integrators
  • Assist system integrators during system development
  • Guide on data modeling based on analytical needs
  • Lead Shaw Systems Spectrum patches, upgrades, and application testing activities including all functional, integration, performance, and user acceptance testing
  • Plan for and assist in the deployment of new modules, enhancements, and upgrades
  • Manage application security controls for users and data to meet security and compliance audit requirements
  • Own platform roadmap
  • Investigate and resolve application functionality related issues and provide first level support and troubleshooting of loan servicing systems
  • Assist in managing an outsourced relationship for 3rd party application development and programming consultants
  • Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements
  • Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions
  • Write technical procedures and documentation for the applications including operations, user guide, etc.
  • Produce technical documentation for new and existing applications



About You


  • In-depth experience in implementing & supporting loan servicing systems, primarily Shaw Systems Spectrum
  • Strong understanding of cloud deployed applications and technologies
  • Hands on experience with configuration and implementing system to system integrations through APIs and batch processes


Working knowledge of Loan Competency areas:

  • Loan Origination
  • Payment cycles and Billing History
  • Delinquency, Collections and Recovery
  • Financial Close, Consolidation, and Reporting


Experience managing enterprise systems:

  • Security
  • Configuration
  • Testing
  • Monitoring
  • Understanding of project management fundamentals
  • Strong quantitative and qualitative analytical skills



  • 5 years of technology experience with at least 3 years hands-on technical roles in the field and relies on experience and judgment to plan and accomplish goals
  • Knowledge of data processing, hardware platforms, and enterprise software applications
  • Technical experience with systems implementation, databases, development, and user support
  • Solid background in database design in (ex. Microsoft SQL, Oracle, and MS Access)
  • Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project
  • Experience in the development and implementation of standards, procedures, and guidelines to support operational processes
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure on-call environment with changing priorities
  • Excellent English oral and written communication skills
  • Ability to communicate effectively with colleagues in technical and functional roles
  • A results-oriented individual who thrives working in a fast-paced and continuously evolving environment



LendingClub is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system​.

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