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TITLE

 

Supply Chain - Assistant Manager

COMPANY

 

Pepperfry

LOCATION

 

Karnataka, IN

Description

The key purpose of the role is to lead the Bangalore - DC for last mile deliveries and post sale services. This role reports to Regional Distribution Manager. 
 
ROLE RESPONSIBILITIES 
 
The company is seeking to appoint to appoint a candidate for the distribution team with strong analytical, communication and customer servicing skills. The person will be responsible for locations on time performance of Large Item Distribution, customer satisfactions Scores – NPS and to train the last mile team to high standards of discipline, ethics & integrity. The key responsibilities are as follow: 
 
 Primary Responsibility is to ensure all deliveries are done within SLA for the location. 
  •  Manage and lead large team (80) consisting of supervisors, operators, drivers and labors 
  • Work Force Management - Resource Planning & Hiring 
  • Responsible for upkeep and hygiene of warehouse and inventory
  •  Will be responsible for staff grooming, behaviour and customer experience. 
  •  Will be expected to be on field with team to assess customer experience. 
  • Responsible for all expenses done at locations. 
 
Required Skills 
  •  Ability to break complex process into simple steps with focus on execution. 
  • Should be well versed with MS Excel. 
  • Proactive and Self-motivated. 
  •  Highly disciplined and excellent people management skills. 
  • Demonstrate and advocate integrity and ethical behaviour. 
 
 
COMPETENCIES
 
Education & Qualifications Graduation (Any Stream)
  • Job Experience - Experience of minimum 4 to 5 yrs. in last mile delivery of products 
  • Experience of managing more than 50 subordinates is a mandate     
  • Must be a graduate.
  • Technical Skills- Proficiency in MS office especially MS excel
  • Excellent oral & written communication skills. 

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