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TITLE

 

Senior People Ops Business Partner

COMPANY

 

Sojern

LOCATION

 

London, GB

Description

Sojern is looking for a dynamic Senior People Operations Business Partner to add to our incredible People Ops Team. We are a growing company and we want you to be part of this amazing growth and expansion. We have an incredible product and exceptional employees.  Sojern is the place to be! Join us in providing the best HR experience for our employees. 

We are looking for a Senior People Operations Business Partner that can help us take our People Ops Team to the next level. We work hard to deliver exceptional People Operations Services to our employees.   Whether it’s working with our immigration attorneys, building a new manager workshop, or just ensuring that everyone has consistent feedback from their manager, you’re on it! This role manages our People Ops function across EMEA - London, Dublin, Paris, Berlin, Dubai, and Istanbul.

 

You:

You thrive in the world of People Ops (the good, the bad and the ugly) and the excitement that a growing company brings. You excel in a fast-paced, high-growth, and ever-changing environment. You can readily adapt to any situation and are excited to roll-up your sleeves and create something new. You aren’t above doing the little things, but you’re ready to tackle the complex jobs, too.  You live for jam-packed days, but always have time to support a team member. Oh, and having fun is a must!

 

Responsibilities:

  • Be the expert in HR and our business - Partner closely with stakeholders to coach and guide through business and employee challenges

  • Be the best – Elevate and enhance our employee engagement and performance feedback program. Own the global management of the performance feedback program.

  • Be truly international - Manage entity setup, immigration processes, and internal transfers

  • Build the structure - Develop, implement and coordinate HR policies and programs within each location, region and globally. (This role is not about running the plays from your standard corporate handbook – you’ll need to think outside of the box here.)

  • Coach - Coach managers and employees through challenging business, communication, and collaboration situations

  • Assess how we’re doing - Implement and utilize HR metrics to measure performance and make sure we’re on the right track

  • Help us learn - Own the management of the employee learning system globally. Manage and create local training offerings.  Research, design and coordinate trainings, compliance efforts and professional development events for the region and globally.

  • Organize - Lead efficiencies within the organization and your direct reports. Participate in developing and improving HR systems

  • Plan for our future - Participate in the development and implementation of employee retention, succession and workforce plans

  • Hire top talent - Work collaboratively with global hiring managers to understand business objectives, role requirements and desired candidates profiles. Support regional full life-cycle recruiting with the Global Recruiting Team. Provide training, coaching and general guidance to hiring managers.

  • Welcome to Sojern - Manage the new hire onboarding program for EMEA

  • Time away – Manage employee leaves: Maternity, Paternity and Leave of Absences

  • And yes, there’s the paperwork – Oversee regional payroll preparation, offer letters, contracts, transfers, IP agreements, etc.

  • Socialize! - Coordinate employee meetings, gatherings and other events (we’re a social group so we have lots of them!)

 

Desired Skills and Experience:

  • At least 8-10 years of proven, progressive HR experience in a global fast moving and high growth environment

  • A strong knowledge of, and experience with, HR practices, immigration process, laws, and application for the United Kingdom, Ireland, France, Germany, United Arab Emirates, and Turkey

  • Experience working for a multinational company is required

  • Management experience required

  • Degree required, HR certification preferred

  • Ability to interact with employees at all levels of the organization

  • An extremely high sense of urgency and ability to work in fast-paced, ever-changing environment

  • An outstanding focus on achieving a high level of customer service

  • A sense of humor and ability to strike up a conversation with anyone

  • Experience coaching managers and employees through high scale growth

  • Experience using performance management, applicant tracking, and engagement surveys

  • The more languages you speak, the better. English proficiency is required, any other major languages are a plus

  • Must have strong experience using all Google Suite, Applicant Tracking Systems, Learning Systems, Payroll Systems, Engagement Tools

  • Outstanding project management and communication skills

  • Superior understanding of the importance of maintaining confidentiality

  • The ability to manage multiple competing priorities and to constantly re-prioritize

  • This role will be based in our London Office

  • This role will report to the VP, People Operations located in San Francisco and will manage four direct reports – Recruiting Assistant/Office Manager (Dublin), People Ops Advisor (London), People Ops Assistant (Istanbul), and Payroll Specialist (London)

 

Perks:

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Snacks: Variety of snacks in the office

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Competitive Localized Benefits

  • Ownership: Lead creative and challenging projects

  • IATA travel discount

  • Time off: 25 vacation days per annum plus national public holidays

 

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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