We are security and web experts, pioneers, evangelists, and elite researchers. We believe in the power of the Internet to be a positive force; our mission is to protect every website and mobile app from cybercriminals. Shape’s founders fought cybercrime at the Pentagon, Google, and other leading security companies. We are backed by some of the most prominent leaders and investors in the technology industry including Kleiner Perkins, Google Ventures, and more. Come be a part of our unparalleled team that is responsible for making the Internet a safer place for everyone.
A Regional Manager, Technical Account Management is a frontline player/coach role with three primary responsibilities: solution implementation, personnel management and collaboration with other functional areas in the region to help drive growth and customer satisfaction. In addition to managing a team of Technical Account Managers, the Manager, Technical Account Management will drive their own set of customers. This individual must have the ability to earn the respect and trust of their team and customers through knowledge and understanding of service delivery and how this fits into our customer’s overall environment. You will review unique business and technical project parameters and define a successful solution for the implementation and integration of the Shape Enterprise Defense. A successful candidate must be action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.