Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we're backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We're a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?
Reporting to the Vice President of Operations, the Director of Operations is responsible for managing the preparation and execution of Minted's holiday business and other key strategic initiatives. The role will focus on ramping hundreds of seasonal associates across multiple functions, locations, and partnerships and establishing scalable processes and strategies to ensure best-in-class service for millions of customers purchasing the best holiday designs and art in the world.
This role requires you to wear multiple hats and demonstrate your entrepreneurial business chops in a fast-twitch, high-stakes scenario with real customers and real revenue on the line. From developing strategic recommendations and operational analyses one minute to rolling up your sleeves and getting deeply involved in the day-to-day operations with our Customer Service and Design Operations teams, there's no substitute for the spectrum of opportunities you'll have in this role. This is a critical and impactful position that will help the Company run more efficiently and enable scaling to support one of the biggest and most important categories for the business, Holiday.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.