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TITLE

 

Manager, Community Engagement

COMPANY

 

Minted

LOCATION

 

San Francisco, CA, US

Description

Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we're backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We're a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?
 
Reporting to the Director of Artist Relations, the Manager of Community Engagement will manage and execute Minted’s online artist engagement programming and in-person events that help foster a sense of community and intimacy amongst Minted artists. This role will lead engagement programs that increase artist interaction with Minted and each other, including but not limited to conferences, meetups, conference calls, social media, and partnerships with other like-minded organizations. 
 
Artist Relations team finds, supports, engages, and retains Minted’s talented community of artists. We protect the one of Minted’s most strategic assets and fuel Minted’s mission of uncovering exceptional design from independent artists all over the world.

You will:

    • Partner with our Brand team to increase Minted’s brand awareness among artists, designers, and photographers, making us widely known as the best place online for creative people to learn, meet like-minded creatives, and build a business
    • Develop programs that increase artists’ interaction with Minted (both online and offline), such as conference calls, Facebook, online chats, 1:1 meetings, etc. 
    • Manage and execute artist events and programs to increase intimacy in the Minted community, including running our annual creative conference, Camp Minted, and monthly artist meetups
    • Act as a talent manager for artists by partnering with PR, Brand, Merchandising, and Marketing to pitch artists for marketing feature opportunities
    • Build non-monetary rewards and fun programming to celebrate small and big victories, build loyalty, and create opportunities for creatives to meet like-minded artists in our community
    • Design onboarding content, automated communications, and website features that help drive new artists to try out the Minted community and participate in their first few design or art competitions
    • Improve the quality of peer-to-peer critique by offering scalable feedback, coaching, educational opportunities, content, and development programs
    • Execute engagement programs for our CMYK program (our top artists program), including qualifications, membership, and benefits

You are:

    • Mission-oriented person who enjoys solving problems and helping creative types
    • Able to juggle multiple priorities, and not afraid to roll up their sleeves to get things done
    • Outstanding communicator, clear and persuasive written and verbal communications  
    • Very organized, high attention to detail with impeccable follow-through 
    • Passionate about event planning and meeting and building connections in person 
    • Extroverted person who plugged into creative communities

You have:

    • 3-6 years of work experience with community and marketing experience preferably in an eCommerce marketplace working closely with the seller community
    • Deep familiarity of art and design, creatively curious, and plugged-in to creative communities
    • Experience as an artist or designer is also a plus, but not required
    • Knowledge of modern marketing, e.g. online advertising, social media, and event marketing
    • An eye for design, and a heart for uncovering and supporting artistic talent
    • High emotional intelligence and will be able to handle sometimes sensitive communication with grace and humility.  
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

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