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TITLE

 

Manager, Studio Pepperfry

COMPANY

 

Pepperfry

LOCATION

 

Bangalore, IN / Karnataka, IN

Description

We are looking for a passionate individual with Excellent Communication skills, Good Business Judgement & Analytical Thinking and Superior organizational & time management skills. Someone who has 4-6 years of experience ideally in furniture or home business, preferably Masters Degree in Business Administration/Marketingoranyotherretailfieldandcanhandletheteamof2-4people.Thisrolewillbe reporting to RegionalManager.

WHAT WE ARE LOOKING FOR?

People Management – Lead a team of 2-3 Interior Consultants, own all facets onboarding, training and developing a team of all-stars

StudioOperations-Ownershipofthestudio,ensuringsmoothday-to-dayrunning. 

BusinessDevelopmenthandlingOutbound/B2BSalesbuildingrelationshipswiththearchitectsand designers, builders and corporates,HORECA

HandlingCustomersshouldbereadytopitchinforprovidingexcellentknowledgeaboutthewide rangeoftheproductsandservicesthatPepperfryhastooffer

CustomerEscalationsandCustomerService-Providegreatcustomerserviceandhandlecustomer escalationswithfinenessinordertogrowaloyalclientbase

Customer Relation Management (CRM) Expertise: working with internal software for optimizingtime management and closure ofleads

   CoordinationwiththeinternalcustomerslikeSupplyChain,CategoryDepartment

   Profit Maxmization/ Sales & Profit – Develop processes to ensure cost and revenue management

  Store operations & Management – Ensure that the retail operations adheres to all policies and procedures relating to security, health and safety

Inventory management and visual merchandising

 WHAT YOU BRING TO THE TABLE

-    Excellent Communicationskills

-    Good Business Judgement and AnalyticalThinking

-    Superior organizational and time managementskills

-    CustomerServiceskills-mustbeabletobuildrelationshipsandinfluenceothers

-    Ability to set and achievegoals

-    Ability to multi-task in a fast-pacedenvironment

 

-    Mustpossessastrongsenseofurgencyandathirstforknowledge

 

 

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