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TITLE

 

Associate Account Manager, LATAM

COMPANY

 

Sojern

LOCATION

 

Mexico City, MX

Description

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionising the online travel advertising space?

Sojern works with 93% of the Fortune 500 travel companies and has spent more than a decade analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 8,500 customers around the world.

Sojern made Deloitte’s Technology Fast 500 list for the last 6 years in a row, and was recognised on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, Sydney and Istanbul. For more information, visit www.sojern.com

 

The Role:

Sojern is seeking an Associate Account Manager to work with major travel advertisers in a fast-paced, online advertising environment. The Associate Account Manager will play a critical role within the company through hands-on management of advertiser campaigns while developing and maintaining our partner relationships.

 

Responsibilities:

  • Responsible for coordinating pre-sale activities

  • Enterprise Team is responsible for working closely with the sales team during the RFP process to ensure accounts are set up for success

  • Lead the day-to-day, post sales relationship with a portfolio of digital advertising clients

  • Take ownership of your book of business to drive relationships with your clients leading to client retention, renewals and upsells, ensuring campaign success and client satisfaction

  • Grow revenue through pitching new products and channels

  • Coordinate with AdOps, analyze campaign performance and provide recommendations to ensure client satisfaction

  • Meet client KPIs, goals and objectives

  • Lead post-campaign analysis and review

  • Coordinate billing for clients on a monthly basis

  • Partner closely with internal teams on day-to-day operational processes and larger, high-impact strategic improvements

  • Present campaign results and actionable insights to deliver exciting proposals, as well as Business Reviews to clients on a regular basis

  • Monitor and influence campaign delivery, troubleshoot issues and provide optimization and/or upsell opportunities across products. 

 

What you bring to the table:

  • Bachelor’s degree from an accredited college or university (Accounting, Marketing, Communications, or Finance a plus)

  • 1-3 years overall industry experience

  • Must be bilingual in Spanish and English 

  • Proficiency in standard business and sales software such as Salesforce, Gsuite, and Office products

  • Ability to handle multiple clients & campaigns on any given day

  • Great time management and organizational skills

  • Experience working with a DSP (Appnexus, DBM, MediaMatch) and/or other Social Media platforms a plus

  • Analytical abilities that leverage our data-driven platform to produce successful campaigns

  • Understanding of the online advertising industry

  • Great with people – ability to work with internal and external teams in various time zones

 

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Competitive Localized Benefits

  • IATA Travel Discount

  • Time Off: Flexible vacation days

 

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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