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Commercial Business Systems Manager



Omada Health



Atlanta, GA, US


Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. 

Job overview

We are looking for an experienced team member to lead our commercial business systems in supporting our various go-to-market teams and sales channels. You will be responsible for the quality, delivery and maintenance of all software systems, including SFDC, primarily used by the various commercial teams and commercial operations. In addition to this you will also be responsible for systems leadership and program management, internal communication strategy and metrics, and internal client satisfaction.

About you:

You are a strong collaborator across the commercial organization, are adaptable to continuous new requirements and requests, and have strong people skills. You have delivered complex SFDC projects and implementations and can think big picture about turning strategic initiatives into the role of business systems.

Your impact:

    Responsible for SFDC support, strategy, execution for 140 plus users across >10 teams
    Provide strategic leadership related to the evaluation, planning and deployment of new technology tools and systems by working with commercial teams to align and understand the business strategy and establish priorities
    Partner with the Sales Enablement and Sales Operations functions to improve processes, productivity and scalability within all commercial systems
    Establish an effective release management strategy including scalable intake of internal requests, testing of platform and feature updates, release management communication and education
    Lead cross-functional integration efforts between Salesforce and other data management platforms i.e. Gainsight and Tableau
    Ability to communicate effectively with key stakeholders to facilitate definition and requirements of requested projects

You will love this job if you:

    Have 3+ years of experience in administration and project management
    Have 2+ years of experience leading cross-functional teams and projects
    Have strong interpersonal skills and the ability to articulate and discuss technical information to non-technical users
    Have a high degree of technical acumen with the ability and desire to learn new tools quickly
    Have excellent problem solving, analytical, and systems skills with a high attention to detail
    Are a self-starter and a team player with outstanding written and verbal interpersonal skills


    Competitive salary
    Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)
    Flexible vacation to help you rest, recharge, and connect with loved ones
    Generous parental leave
    Health, dental, and vision insurance (and above market employer contributions)
    Wellness events (e.g. running club)
    Community volunteering opportunities, plus one day off per year to volunteer
    401k retirement savings plan
    ...and more!

About Omada Health: We’ve pioneered digital behavioral medicine: an innovative approach to tackling the growing epidemic of type 2 diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease. Named one of Fast Company’s “50 Most Innovative Companies in the World,” our team includes passionate and talented individuals. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and Blue Cross Blue Shield of Louisiana.

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