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TITLE

 

RESEARCH PROJECT MANAGER

COMPANY

 

Gong.io

LOCATION

 

Herzliya, IL

Description

At Gong , we’re building new-generation (machine learning based) software that automates big parts of customer-facing roles by “understanding” their conversations and related work. 

Gong is a well-funded, high-growth startup that proudly serves hundreds of customers, including Facebook, Salesforce, AppsFlyer, Sisense, monday.com, PayPal, WalkMe and more. 

Our solution guides people: coaches them how to become better, performs tasks for them, and directs them to best actions.

As a Research Project Manager, you will be responsible for leading Machine Learning (ML) projects from idea to production, using proprietary platforms for building effective data-driven Natural Language Processing (NLP) models.

You’ll be a part of our exceptional team of data scientists and ML experts.

You will own processes end-to-end and use your knowledge and creativity to answer business problems using real data.

What you will do :

  • Proactively define and offer solutions to Machine Learning projects and issues
  • Manage a team of annotators
  • Collaborate with product, sales, and engineering functions, drive and facilitate discussions and activities across functional teams
  • Develop plans for continuous high quality data-set creation
  • Evaluate model performance, perform error analysis and suggest improvements
  • Create customized and presentation-quality reports from data analysis results
  • Suggest tools to improve ongoing processes such as data collection and modeling workflow
  • Support the model deployment and maintenance in production environment

What you need to succeed :

  • Experience in managing, analyzing and visualizing large-scale data
  • Intuitive understanding of basic machine learning algorithms (no need for a strong mathematical foundation)
  • Very strong communication and project management skills, including attention to detail and multitasking skills
  • High proficiency in spoken and written English
  • Experience with SQL
  • Proficiency in Python, R, MATLAB or similar language - an advantage
  • BA/BSc is required
  • Background in Linguistics / Statistics - an advantage

 

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