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TITLE

 

Technical Operations Team Lead

COMPANY

 

Sojern

LOCATION

 

Omaha, NE, US

Description

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionising the online travel advertising space?

Sojern works with 93% of the Fortune 500 travel companies and has spent more than a decade analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 8,500 customers around the world.

Sojern made Deloitte’s Technology Fast 500 list for the last 6 years in a row, and was recognised on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, Sydney and Istanbul.

Need more convincing that Sojern is a great place to work? Check out our Glassdoor reviews!

 

The Role:

Sojern is looking for a Technical Operations Team Lead to join our team.  This position will be a technical resource to our Ad Operations teams who are working on the marketing campaigns for our clients that lie at the core of Sojern’s business. The Technical Operations Team Lead must have strong interpersonal skills, be a strong communicator of complex technical concepts, have programming skills, an effective multi-tasker of time sensitive projects and a leader who can recognize problems and deliver solutions with little guidance.

 

Responsibilities:

  • Help manage and lead our Technical Operations staff.  Currently we have team members in Omaha, London, Dublin, Mexico and Singapore.

  • Hire, onboard, and train additional Technical Operations Specialists.

  • Lead and assist technical web-based (pixel) integrations for new or existing partners and advertisers

  • Troubleshoot ad tag delivery and targeting

  • Support some of our in-house applications

 

What you bring to the table:

  • BS/BA degree in Computer Science, Software Engineering, MIS, Web Development, or a related field

  • 1+ years proven managerial/team lead experience

  • 3+ years industry knowledge of display advertising

  • Ability to troubleshoot JavaScript and HTML issues - required

  • Ability to explain complex technical concepts to non-technical audiences

  • Exceptional written and verbal communication skills

  • Ability to work with cross functional teams

 

Bonus Points:

  • Experience with Google ad server technologies (DV360, CM, GTM, etc.)

  • Programming experience

  • Capable of authoring simple SQL queries or the ability to learn rapidly

 

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Snacks: Variety of snacks in the office

  • Meals: Monthly catered lunches & happy hours

  • Competitive Localized Benefits

  • IATA Travel Discount

  • Time Off: Flexible vacation days

 

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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