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Sales Operations Manager






Campbell, CA, US


Bitglass is a rapidly growing cloud security startup that is recognized as a Leader in Gartner’s Magic Quadrant for CASB and earned first place in the Wall Street Journal’s “Top 25 Tech Companies to Watch in 2018.” With over 150 employees, $150M in funding from Tier 1 venture capital firms, and great customers in a broad range of industries, we’re growing every day. If you’re the type of person that likes a fast-paced, high-growth environment, read on!! Bitglass is an excellent, exciting environment for learning and developing one’s career.

The Sales Operations Manager will report to the VP of Sales Operations. This position works closely with Sales, Marketing, Finance, and Operations to help meet business objectives. The Sales Operations Manager will manage SFDC administration and will be responsible for sales processes, forecasting, reporting/analysis, sales planning, and managing systems and tools to effectively manage those deliverables.


  • Manage the CRM tools and other Sales Operations field tools including being the primary liaison with vendors and the subject matter expert for questions from the field-based team members.

  • Directly enable forecasting and territory work processes supporting global sales organization.

  • Partner with the Sales Leadership Team in preparation and review of Key Performance metrics, Business plans, Quarterly Business Reviews, Customer presentations

  • Work closely with the field to identify the opportunities, develop an action plan, monitor execution and report outperformance.

  • Drive the reporting process to provide accurate and timely reports to the field team and address specific questions in an effective manner.

  • Work directly with global sales personnel in providing professional and timely sales operational support.
    Responsible for proper documentation related to duties and responsibilities within the sales teams.

  • Assist in the administration of sales compensation plans


  • Bachelor’s Degree (MBA helpful)

  • Minimum of at least 3-5 years in supporting sales organizations and managing sales support teams in a high growth technology environment.

  • Demonstrated knowledge and have owned the sales operation processes including forecasting, territory, quote setting, and the lead to orders funnel

  • Strong organization skills, program management desirable

  • 2- 5 years managing the adoption of SFDC and surrounding applications, and have a thorough understanding of the SFDC application model, architecture, automation, and data structure.

  • Knowledge of sales compensation plans and administration

  • Demonstrated understanding of Sales, Inside-Sales, and Channels.

Core Competencies, Knowledge And Skill Requirements:

  • Advanced skills in Excel & PowerPoint; 

  • Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides)

  • Salesforce Administrator experience required

  • Marketo experience a plus.

Communication & Interpersonal Skills:

  • Excellent verbal and written communication skills

  • Comfortable in a fast-paced, collaborative, small company environment with minimal direction and able to adjust workload based upon changing priorities.

  • Proven track record of effectively interfacing with cross-functional departments and sales management team

  • Demonstrated project management skills to execute multiple projects with tight deadlines, including attention to detail and follow-through. 


  • Stock options and 401k plan
  • Generous company-paid medical/dental/vision/life coverage.
  • Commuter benefits program.
  • Unlimited PTO.
  • Fully-stocked break rooms with complimentary food and drinks.


Bitglass is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

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