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TITLE

 

Product Manager (Website)

COMPANY

 

Lending Club

LOCATION

 

San Francisco, CA, US

Description

LendingClub (NYSE: LC) was founded in 2007 under the belief that a technology and data-driven marketplace can improve the way people access and invest in credit, creating value for both sides. Since then, we've helped millions of Americans take control of their debt, pursue their dreams, and invest in their future – all in a fair, transparent, and affordable way. Today we’re America’s largest online credit marketplace, facilitating billions of dollars in loans annually, and we’re leading the governance of a new industry by developing ethical, responsible ways to bring greater value and better opportunities to our members. Everyone deserves a better financial future and our team is committed to making that a reality.

About the Role

Our team is responsible for the LendingClub Website, and we strive to provide the best user experience possible using customer research, design, data, technology, and a rigorous approach to testing.

What You'll Do

  • Work closely with our Marketing and Brand teams to develop and implement content for the LendingClub website and all our public facing web assets
  • Partner with other internal stakeholders across the business to collect, plan, and prioritize a development backlog for your scrum team
  • Be the product owner for an Agile scrum team; partner with engineering to ensure timely delivery and accountability
  • Structure and lead customer research, product discovery, and competitive analysis
  • Ideate, define, create, and launch changes to the site or marketing pages, typically through A/B tests or content creation such as the blog or newsletter
  • Interpret results to understand the impact on customer experience as well as costs / benefits to our business
  • Act with a sense of urgency and intellectual curiosity
  • Go beyond the boundaries of what your job description states

About You

  • You have a minimum 3 years of Product Management experience at an internet company
  • In-depth experience in at least one of the following areas:
    • UI / UX – heavy website products. Website funnel conversion optimization
    • Digital marketing experience (SEO, SEM, owned media, paid media, etc)
    • Fintech product management
  • Experience in online lending, analytics or product marketing is helpful
  • Deep customer focus, and experience with researching and determining customer needs
  • Highly quantitative, analytical and business-minded with an ability to tackle complex problems in an organized way
  • Prior experience and comfort working closely with Engineering plus prior experience with Agile development
  • High energy, can-do attitude with willingness to do what it takes to get stuff done
  • Strong organization and planning skills with the ability to manage multiple projects simultaneously without compromising results
  • You have superior communication skills, both verbal and written, and are comfortable presenting to senior executives
  • You are self-directed and able to work independently, as well as work in a team-oriented and fast paced environment
  • You hold a Bachelor's Degree or equivalent work experience
  • You love working with diverse teams and personalities
  • People love working with you


LendingClub is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system​.

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