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TITLE

 

Solutions Engineer

COMPANY

 

Sojern

LOCATION

 

Dublin, IE

Description

We are looking for a  hands-on, energetic, passionate and creative Solutions Engineer who can articulate technical and product specifications fluently to audiences with varying levels of technical skills.  

As a member of Solutions Engineering team, you will be responsible for building and maintaining B2B data integrations between Sojern Platform and those of our key customers and data partners. 

 

Responsibilities:

  • Become a technical expert of Sojern product offerings and travel tech ecosystem
  • Execute on existing architecture to create scalable and modular integration solutions that are reusable and maintainable
  • Participate in partner integration calls and lead integration process from technology side
  • Work closely with Sojern Product and Engineering teams to proactively identify any gaps between customer needs and asks and the current product capabilities, and collaborate closely to address them.
  • Be responsive and empathetic to the needs of both internal and external teams and deliver create solutions to complex technical challenges
  • Establish customer trust and build relationships throughout customer partnership

 

What you bring to the table:

  • You effectively and empathetically communicate with clients, and internal teams with varying levels of technical understanding.
  • You effectively manage a project, work to deadlines, prioritize between competing requirements
  • You have a record of shepherding large projects from ideation to completion
  • You can independently solve technical challenges, analyzing options and innovating in the context of trade-offs
  • You know how to balance business priorities with engineering priorities

 

Skills and Qualifications:

  • 1-2 years experience with software and technology, experience as a Solutions Engineer/Sales Engineer working with B2B integrations with enterprise customers a large plus.
  • Experience with JavaScript, Python, and Git
  • A BS or MS in CS/EE or related STEM discipline
  • Experience owning technical relationships with customers and partners to gather requirements and build solutions
  • Experience working with mobile SDKs, JavaScript, web technologies (HTML 2.0, Dynamic Pages, Cookies)
  • Experience working with robust programmatic integrations with APIs in a production environment

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