At Gong, we’re building next-generation (machine learning based) software that automates big parts of customer-facing roles by “understanding” their conversations and related work.
Gong is a well-funded, high-growth startup that proudly serves hundreds of customers, including Facebook, Salesforce, AppsFlyer, Sisense, monday.com, PayPal, WalkMe and more.
Our solution guides people: coaches them how to become better, performs tasks for them, and directs them to best actions.
We’re seeking a highly motivated & experienced product analyst to join our product group in building our product.
As Senior Product Analyst, you’ll play a key role in ensuring our platform and processes work smoothly and at scale.
Influence change by presenting product and customer data-driven insights to product management and senior leadership; confidently present the outcome of your analysis and make recommendations to executives and team leaders
Be the right hand of product and business leaders in building business cases for new product functionality, and tracking the effectiveness of the functionality over time; monitor key metrics, identify business trends and generate forecasts
Lead deep-dive analysis that will frame product strategy and product roadmap decisions
Foster our data-centric, continuous learning culture with your passion for telling stories with data; grow our best practices around reporting quality, data hygiene, and data governance
Own the design, development, and maintenance of ongoing dashboards and their underlying data sets
Work collaboratively with product managers and engineers to ensure that the right data is generated and collected
BA degree in a quantitative field (Math, Statistics, Industrial Engineering, Engineering, Economics, etc.) ; MBA preferred
4+ years of demonstrated experience working in a quantitative or analytical role, preferably at a startup or management consulting firm
Confirmed ability to surface key insights and/or predictive forecasting models that subsequently drove business changes with measurable lift in performance
Fluency in common statistical analysis methods; and specifically, the ability to quickly separate data from noise
Proficiency using SQL and Excel for data querying and manipulation; comfortable using additional data access and analysis tools
Experience with product analytics methodologies
Passionate about producing high-quality accurate analytics deliverables
Ideally, you are experienced in creating and maintaining dashboards using data visualization tools such as Tableau, Sisense, or similar
Ideally, have programming experience using languages such as Python
Self-motivation, proactively going beyond the call of duty
Creativity and strategic thinking
The ability to work comfortably in a constantly evolving environment
An opportunity to play a major part in the company's product strategy and operations
An opportunity to work with other top talents to solve complex challenges
To experience building a state-of-the-art SaaS product used by top business professionals
To be part of a high-profile, well-funded company with access to top US customers.
To analyze complex, non-trivial data generated in a fast-moving product, which is used by tens of thousands of users on a daily or weekly basis
To lead and own momentus projects and tasksFirst-hand entrepreneurial experience