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Enterprise Growth Manager






San Francisco, CA, US


At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase and Acorns to Fortune 500 enterprises like American Express, PayPal, JP Morgan Chase and Wells Fargo. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years. Plaid is looking for an experienced customer-facing leader to manage and grow a team of enterprise account managers who partner with some of the largest names in fintech and financial services. As a member of the Growth leadership team, you’ll play a key role in defining the enterprise Growth strategy, cultivating relationships with key executive stakeholders across Plaid’s largest customers, and executing on expansion opportunities that drive meaningful revenue growth for the company.

What you'll do

        Recruiting, hiring, and developing a world-class team of enterprise account managers to grow our business with Plaid’s largest customers
        Working in a fast-paced, cross-functional environment that is different every day
        Delivering world-class results, while continuously challenging yourself and your team to be more ambitious
        Navigating complicated and sometimes contentious conversations towards win-win outcomes with our customers
        Working with other Growth leadership to set the direction for your team, Growth, and Plaid as a whole
        Plaid’s mission and our ability to enable innovation within financial services

What excites us

        Strong relationship skills, high EQ, and a long term, partnership-oriented mindset
        Demonstrated ability to communicate, present and influence credibly and effectively at all levels
        4+ years of experience managing and growing a team of top performing contributors
        8+ years of customer-facing experience working with large, complex organizations
        Extensive experience, and a background in financial services is a strong plus
        Excitement to work in a high-growth environment and to help build processes and tools as needed

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