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Professional Services Engineer






San Mateo, CA, US


The Professional Services team deploys Exabeam’s line of security products at leading global companies across the globe. You work with cutting-edge technology and tackle complex technical and business problems. You will gain exposure to a wide range of industries and work with great colleagues. Exabeam is a well-funded, early stage, and high-growth security company with a growing list of satisfied customers!

Experience with a SIEM or Log Management System is highly desired!
Ideally have thrived in a client-facing role for 1-2 years
Are a fast learner and great problem-solver
Love technical problem-solving and are passionate about learning and stretching yourself
Have fantastic attention to detail, time management and multi-tasking capabilities
Proximity to a major airline hub and willingness to travel (up to 80%)

Professional Services Engineer responsibilities
Work with customer and Exabeam team members to carry out customer implementations and enhancements
Participate in the implementation design, setup, and review processes
Build long-standing customer relationships at various levels
Work with client teams in resolving technical/system related inquiries
Engage in new product launches and other cross-functional initiatives with Engineering and Marketing

Professional Requirements
Solid client facing personality
Linux Command Line proficiency
Programming languages and scripting skills are an advantage
Excellent problem solving skills and analytical mind set
Excellent written and spoken communication skills
University degree or equivalent experience

Exabeam provides security intelligence and management solutions to help organizations of any size protect their most valuable information. The Exabeam Security Intelligence Platform uniquely combines unlimited data collection at a predictable price, machine learning for advanced analytics, and automated incident response into an integrated set of products. The result is the first modern security intelligence solution that delivers where legacy SIEM vendors have failed. Built by seasoned security and enterprise IT veterans from Imperva, ArcSight, and Sumo Logic, Exabeam is headquartered in San Mateo, California. Exabeam is privately funded by LightSpeed Venture Partners, Norwest Venture Partners, Aspect Ventures, Icon Ventures, and investor Shlomo Kramer.

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