Blue Jeans Network is seeking a Senior Sales Operations Analyst to join our team in Mountain View, reporting to the Manager of Sales Operations. The Senior Sales Operations Analyst will strive for operational excellence by driving efficiency, scale, and productivity for the Sales Organization. The Senior Sales Operations Analyst will play an integral role in the success of the Sales Organization and company through management of Salesforce.com (SFDC) and related tools / processes.
Serve as the business owner of SFDC and other sales tools for daily business management.
Handle day-to-day administration of SFDC including: end user support, record transfers, error troubleshooting, etc.
Own and drive SFDC enhancements designed to reduce sales rep friction, improve effectiveness, or both
Proactively identify obstacles or process inefficiencies and manage projects to streamline or automate sales processes.
Effectively collaborate with other business partners and departments such as Finance, Marketing, and Product Management
Other Sales and Channel Operations tasks and projects as needed.
Salesforce.com certification required
Bachelor’s degree preferred
5+ years experience in Sales / Business Operations preferred
Excellent organization, attention to detail, and ability to manage multiple tasks and projects
Self-starter with track record of creativity and innovation
Strong problem solving and analytical skills with great business sense
Comfort dealing with ambiguity
Ability to work independently in a dynamic, fast-paced environment and pick up new skill sets quickly
Excellent oral and written communications skills
Strong interpersonal skills with demonstrated ability to present content to general audiences