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Sr Technical Program Manager - Infrastructure






San Francisco, CA, US


About Uber We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer. And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next. Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward. About the job: The Uber Technical Program Management (TPM) team plays a critical role executing high-impact company-wide initiatives and continuously improving process to increase the effectiveness of our product and engineering organizations. There are multiple openings in the TPM team, including: Developer Experience - projects includes developer productivity, rationalize and improve standard infrastructure service offerings. Infra capacity and efficiency - projects includes 2018 company wide HW budget planning. Operational Storage - projects includes rationalizing and driving roadmaps of core storage offering across schemaless, cassandra, SOA DBs etc. Software networking - projects includes scaling service discovery and routing across the whole infra stack, and short term projects such as HAProxy to Muttley migration. Analytics data infrastructure and platform - projects includes driving AI and ML adoptions and practices. What you'll do: TPMs move fluidly from the big picture to details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company. You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity. TPM work involves the following: Project manage complex and large scale cross-team, cross-functional initiatives . Interface with engineering managers and engineers to estimate work efforts, define milestones and manage resources. Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders. Engage and energize the project teams to achieve aggressive goals. Proactively remove obstacles to drive momentum and progress. Identify communication gaps, manage issue escalations and provide support to teams balancing competing priorities. Drive results proactively. Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge. Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning and hiring goals). Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team. What You'll need: Minimum of 5 years experience as a program / project manager or engineering manager in a software, SaaS, or systems development environment. Solid technical aptitude and an ability to understand technical designs, challenges and risks. Engineers enjoy working closely with you. Experienced in project management. Familiar with both Agile and Waterfall methodologies and able to apply them where best suited. Excellent written and verbal communication skills and exceptional emotional intelligence. Ability to influence and motivate people across a broad variety of job functions through your relationships. Strong organizational skills to juggle many tasks without losing sight of the highest priority items. Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively. Bonus points if (optional): Computer Science degree, or related field. Worked at a high paced, fast growing, scrappy tech startup. Technical program management experience at an established company with a strong TPM team. Developer experience, including writing, testing and deploying code. What You’ll Do (This section is required) List the responsibilities in this role Use single line of bullet points (no sub-bullets) Use Helvetica font, size 12 Bullet format = round DO NOT use italics or underlines. You can use bold DO NOT use punctuation at the end of bullet points What You’ll Need (This section is required) List in order of most important to least important, and keep the list brief List the skills, experience, qualifications candidates need in order to be considered for this role DO NOT list a range of years. List years as “minimum X years” DO NOT use “new grad” or “recent grad” in any JDs Use single line of bullet points (no sub-bullets) Use Helvetica font, size 12 Bullet format = round DO NOT use italics or underlines. You can use bold DO NOT use punctuation at the end of bullet points Bonus Points If (This section is optional) List the items that may not be required, but are “nice to haves”, which would make the candidate exceptional in this role Use single line of bullet points (no sub-bullets) Use Helvetica font, size 12 Bullet format = round DO NOT use italics or underlines. You can use bold DO NOT use punctuation at the end of bullet points About the Team (This section is required). One to two sentences about the team this role will is a part of. Please use Helvetica font, size 12.

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