We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 500 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About Uber Engineering
Uber Engineering is looking for a talented Technical Program Manager to join our “BP” (Business Platform) team. We are a technology company that is changing the way the world thinks about transportation. We are building technology people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We're making cities safer, smarter, and more connected. And we're doing it at a global scale, energizing local economies and bringing opportunity to millions of people around the world. If building products and platforms that dramatically move the needle on Uber’s core business excites you then BP engineering is the place for you! Joining the BP team will give you the opportunity to make massive impact at some of the highest leverage points in engineering. We leverage best-in-class machine learning techniques to understand, enable discovery that will accelerate the growth of Uber’s businesses globally. We create holistic, integrated solutions to ensure that the 10+ million orders taken on our platform each day are perfect. BP is the foundation platform that serve as the essential backbone to fuel the most dynamic and fastest growing startup in the world, Uber.
If you are the type of person who loves creating high leverage systems that enhance efficiency and effectiveness, we'd love to chat with you.
About the Job
The Uber Technical Program Manager (TPM) plays a critical role executing high-impact company-wide initiatives and continuously improving process to increase the effectiveness of our organizations. A qualified candidate is a creative leader with superior analytical abilities across business and technology. This opportunity requires excellent technical program, problem-solving, communication and decision making skills. Excellence in technology, business, people, and execution are core skills for this position.
What you’ll do
You will be a driving force within and outside of Business Platform engineering team. You will lead your cross-functional team and your key stakeholders to identify and implement technical initiatives. TPMs move fluidly from the big picture to details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company. You are intuitive, focused, driven, organized, insightful and productive. You break through organizational and communication challenges to effectively develop relationships with stakeholders at all levels of the organization. You build trust and alignment across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity. TPM work involves the following:
Program manage complex and large scale cross-team, cross-functional initiatives from definition to launch. Interface with leaders in product, design, data science, operations, engineering managers, tech leads and/or engineers to do capacity planning, prioritization, estimate work efforts, define milestones and manage timelines. Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders. Engage and energize the project teams to achieve aggressive goals.
Proactively remove obstacles to drive momentum and progress. Identify communication gaps, manage issue escalations and provide support to teams balancing competing priorities. Drive results proactively.
Understand technical implementation and architecture to competently represent engineering and product teams to other technical stakeholders. Ask questions that clarify priorities, dependencies and push the team to be highly effective. Develop broad domain and technical knowledge.
Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program/project plans (including roadmaps, funding planning, capacity/resource planning and hiring goals).
Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor program/project management skills within/across various disciplines/teams.
What you'll need
5+ years Technical Program Management experience running large worldwide complex programs in a fast paced environment using Agile methodologies and delivering highly scalable and robust systems.
Solid technical aptitude and an ability to understand technical designs, challenges, trade-offs and risks. Experience working side-by-side with world class engineers.
Excellent written and verbal communication skills and exceptional emotional intelligence. Ability to influence and motivate people across a broad variety of job functions through your relationships.
Ability to handle multiple competing priorities in a fast-paced environment. Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively.
Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
Bonus points if you have
Computer Science degree, or related field.
Worked at a global, high paced, fast growing, tech company.
Experienced with large scale platforms and/or infrastructure.
Technical program management experience at an established company with a strong TPM team.
Developer experience, including writing, testing and deploying code.
Certified Agile scrum master, experienced agile practitioner and/or SAFe certified.