IT Engineer at Shape Security
Mountain View, CA, US
Join a team providing a leading-edge security solution to protect web services. The IT Engineer will ensure all necessary software components and corporate hardware are seamlessly integrated and functioning properly to support data-driven operational systems. This position requires the ability to analyze, troubleshoot and resolve technology issues, configure and maintain computer equipment, and support a variety of industry-standard tools and proprietary software systems.

JOB DUTIES AND RESPONSIBILITIES



Maintains a strong customer focus in providing services, at times conferring with vendors, partners, and clients.

Ability to create new technical solutions, improve existing designs, and modify and test software tools.

Capable of comprehending, analyzing, and troubleshooting highly complex systems and production processes.

Self-starter with ability to balance a sense of urgency against measured thinking and attention to detail.

Manage internal cloud hosting environments and deployments.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES



2+ years of relevant experience required.

Technical skills with MacOS, Windows, and Linux operating systems.

Experience with cloud services such as Google Cloud Platform and Amazon Web Services.

Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.

Solid understanding of network design, performance and security.

Able to diagnose and resolve issues across multiple communication protocols, networks, and operating systems.

Experience working with physical and virtual servers.

Knowledge of source code version control and defect tracking techniques, such as Git & Jira.

Coding and scripting experience.

BONUS KNOWLEDGE, SKILLS AND ABILITIES



Bachelor's Degree in Computer Science or Information Technology

Knowledge of programming languages.

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