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Sales Support Specialist



Blue Jeans Network



Irvine, CA, US


At BlueJeans, we’re transforming the way people meet by creating a human connection in every experience. Together, we’re bringing video to everyone, regardless of location or device, including mobile, desktop, or room systems. We work with thousands of companies worldwide to upgrade everyday
meetings, large-scale events, and social network broadcasts by replacing traditional web conferencing with face-to- face video communication. All our customers have one trait in common: they understand the benefits to bringing their employees, leaders, and partners closer together. Since 2009, we have raised $175M in funding led by Accel Partners, Battery Ventures, NEA, and Norwest Venture Partners.


Sales Support Specialist – quote and order processing specialist focused on BJN’s channel business. This position is chartered with managing global inbound order submissions from BJN’s Channel Partners. This position is also responsible for other sales operations related tasks to support the sales effort.

Responsible for validating channel order submissions to ensure alignment with BJN bookings policy
Managing and tracking of all partner orders, manage BJN’s partnerorders email alias
Work with the BJN Sale Team to ensure supporting quotes are valid and approved
Build and manage channel price book files
Ensure BJN’s Partner Portal contains updated order processing & pricing tools
Respond to Partner and Sales questions
Proactively provide feedback on process improvement and enablement tools
Manage to stay calm in the eye of the storm
Must have a minimum of 2 years in the software technology industry with some channel experience a must
Strong writing and communication skills
Ability to work independently with a high level of initiative
BS/BA in relevant discipline
Ability to multitask with a high attention to details
Excellent MS Excel skills – experience working with pricing files a bonus
Strong working knowledge of MS office products

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