Glint is looking for an enthusiastic and talented solutions engineer to join our engineering operations team. Your primary responsibility is to provide technical support for Glint’s real-time employee engagement platform. What you will do… Troubleshoot and provide support to sales and client success teams when technical issues arise with their solution implementation Identify and provide timely workarounds and solutions when possible Communicate updates to the business and assist with root cause analysis when required Complete necessary tasks for client implementation such as external data imports and SSO Build tools to improve efficiencies that enable the customer success team to complete common tasks to best support our clients Who you are… Excellent written and verbal communication skills Proficiency with a mainstream scripting language, such as python Proficiency with SQL and Excel Experience with enterprise application integration, such as secure data transfer, single sign-on, and data source configurations Excellent problem solving and troubleshooting skills Ability to work in a fast-paced startup environment Flexible, open-minded, willing to do what it takes to achieve important milestones Positive attitude Ability to work with global teams Minimum of 3 years of experiences in tech support, professional service or product engineering BS in Engineering or Science Who we are… Glint is a rapidly growing software and analytics company that helps organizations increase employee engagement, develop their people, and improve performance. Glint is known for powerful analytics, innovative organizational science, and a world-class user experience. The company has an extraordinary team of passionate professionals who love working together to help organizations thrive. What we are all about… Glint helps you see into your organization in revolutionary ways, giving you the power to create real impact on employee engagement, retention and business performance. Glint leverages real-time people data to give leaders and managers a holistic view of an organization’s health, the insight to predict problems, and direction to take action. Based in Redwood City, California, Glint customers include United Airlines, eBay, AOL, Palantir, Red Hat, NVIDIA, Sony, LinkedIn, Intuit, Cognizant, IKEA, UTC, Square, FICO, Marketo, Veritas, Rockwell, and Pandora. https://www.glintinc.com Stuff to perk you up… 5-star Glassdoor rating LinkedIn Top 50 Startups 2017 Catered lunches at Glint offices MacBook Pro or Air Free premium snacks and drinks Ergonomic and height-adjustable workstations Flexible work arrangements Very competitive compensation and benefits package Opportunity to learn from a dedicated team and strong leadership Dynamic, rapidly growing company, focused on helping organizations thrive Glint values diversity. We are an equal opportunity employer and we do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, gender, sex, sexual orientation, gender expression, age, height, weight, veteran status, marital status or disability status.