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TITLE

 

Solutions Engineer

COMPANY

 

Glint

LOCATION

 

London, GB

Description

Glint is looking for an enthusiastic and talented solutions engineer to join our engineering operations team. Your primary responsibility is to provide technical support for Glint’s real-time employee engagement platform.





What you will do…



Troubleshoot and provide support to sales and client success teams when technical issues arise with their solution implementation

Identify and provide timely workarounds and solutions when possible

Communicate updates to the business and assist with root cause analysis when required

Complete necessary tasks for client implementation such as external data imports and SSO

Build tools to improve efficiencies that enable the customer success team to complete common tasks to best support our clients





Who you are…



Excellent written and verbal communication skills

Proficiency with a mainstream scripting language, such as python

Proficiency with SQL and Excel

Experience with enterprise application integration, such as secure data transfer, single sign-on, and data source configurations

Excellent problem solving and troubleshooting skills

Ability to work in a fast-paced startup environment

Flexible, open-minded, willing to do what it takes to achieve important milestones

Positive attitude

Ability to work with global teams

Minimum of 3 years of experiences in tech support, professional service or product engineering

BS in Engineering or Science





Who we are…



Glint is a rapidly growing software and analytics company that helps organizations increase employee engagement, develop their people, and improve performance. Glint is known for powerful analytics, innovative organizational science, and a world-class user experience. The company has an extraordinary team of passionate professionals who love working together to help organizations thrive.





What we are all about…



Glint helps you see into your organization in revolutionary ways, giving you the power to create real impact on employee engagement, retention and business performance. Glint leverages real-time people data to give leaders and managers a holistic view of an organization’s health, the insight to predict problems, and direction to take action. Based in Redwood City, California, Glint customers include United Airlines, eBay, AOL, Palantir, Red Hat, NVIDIA, Sony, LinkedIn, Intuit, Cognizant, IKEA, UTC, Square, FICO, Marketo, Veritas, Rockwell, and Pandora. https://www.glintinc.com





Stuff to perk you up…



5-star Glassdoor rating

LinkedIn Top 50 Startups 2017

Catered lunches at Glint offices

MacBook Pro or Air

Free premium snacks and drinks

Ergonomic and height-adjustable workstations

Flexible work arrangements

Very competitive compensation and benefits package

Opportunity to learn from a dedicated team and strong leadership

Dynamic, rapidly growing company, focused on helping organizations thrive





Glint values diversity. We are an equal opportunity employer and we do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, gender, sex, sexual orientation, gender expression, age, height, weight, veteran status, marital status or disability status.

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