Are you ready to challenge yourself to an opportunity to impact millions of users across all of Uber Apps (rider/driver-partner/eats) and measure yourself against the top line revenue impact?
“Our mobile apps are as reliable as running water” is our team’s mission and we accomplish this by driving mobile app health via engineering metrics while remaining truly customer obsessed. We are the go-to team that brings visibility to metrics and provides fast actionable feedback to engineers, PMs, and operations across 400+ cities by focusing end-to-end on prevention, detection, mitigation, and resolution.
We work with a multitude of signals (for example: crashes, network performance, app performance, battery etc) and scale of data points throughout the release cycle and in production. Our success will be determined by creating scalable platforms and experiences across multiple dimensions: SDKs, monitoring, alerting, ticketing, reporting, data visualization, etc.
You will get a rare opportunity to work within our consumer space across all of Uber Apps and drive internal-facing tools. Are you in?
What You'll Be Doing:
Lead a small team of 3-4 highly skilled data scientists/data analysts
Work with Product Manager and Engineering Manager to come up with data science roadmap and implementation plan.
Participate actively in shaping the platform vision through data and insights.
Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behaviour or other business metrics. Solicit and embrace critical feedback.