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TITLE

 

People Research Manager

COMPANY

 

Uber

LOCATION

 

San Francisco, CA, US

Description

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

About the Role

 

Our People Analytics team is looking for an experienced research manager to play a critical role in leading our Analytical Research and Programs (ARP) team, a crucial function that helps guides the success of broader People team strategy.  Team responsibilities include: owning, refining, and growing our central employee conversation channels and measurement toolkit; staying on the cutting edge of people research methodologies, academic perspectives, and predictive analytics; conducting long-term research studies to better understand the experience working at Uber and opportunities for intervention.

 

What You’ll Do

 

  • Manage and nurture a team of Research Analysts and Scientists who leverage a broad range of skill sets including: qualitative research & other mixed-methods approaches, research project design & management, global survey program management, and rigorous quantitative analysis & data science
  • Be able to leverage academic expertise and knowledge of HR industry trends within the context of practical business challenges to identify areas of opportunity for Uber
  • Work with stakeholders up to and including a C-suite level to translate business needs into research initiatives & communicate the results of complex and rigorous analyses/research in a manner interpretable to both technical and non-technical audiences
  • Partner closely with our Core Analytics team to identify areas to streamline central analytical processes and programs
  • Continually evaluate and refine analytics approaches, processes, and operations to ensure the team is providing the highest level of impact

 

What You’ll Need

 

  • PhD in a field related to people research, specifically in large organizations (e.g., I/O Psychology, Organizational Behavior, Social Psychology, Behavioral Economics, etc.)
  • 6+ years of conducting people research within a large organization or a consulting capacity.  HR or People Analytics in a high-growth or tech environment a plus
  • 2+ years of people management experience
  • Data-driven and highly analytical - you’re able to translate data and insights into a meaningful story to drive strategy, action, and decision-making at an executive level
  • Business focus - you ensure your research priorities align to business priorities and take a customer-focused mindset in working with stakeholders and clients
  • Strategic mindset - you're comfortable thinking one week, one month, or one year ahead of where the team is now
  • Self-starter attitude - you boldly pursue your work and love the responsibility of being personally empowered
  • Curiosity - you're innovative, creative, and constantly looking for opportunities to tweak and optimize
  • Empathetic - you understand your research and programs provide a natural listening ear to what our employees are thinking and feeling
  • Strong quantitative analysis expertise in one or more analytical tools (e.g. R, Python, MS Excel, etc.)



About the Team

 

We are People Analytics, the team that brings Uber’s people data to life. Through trusted partnerships with client organizations across the company, we advocate for sound data-driven decisions regarding Uber’s most valuable asset--its people. We utilize our diverse skill sets and methodologies to create and implement initiatives that tackle Uber’s toughest people challenges.

As a team, we believe that people decisions are business decisions, and we strive to create a workplace where every employee at Uber can succeed while driving our business forward. We believe that proactive, innovative analysis and research will enable us to build a sustainable workforce for Uber’s future, and we believe we are a catalyst for positive organizational change. We aspire to become the most impactful people analytics team by using people data to build a world-class culture and experience for Uber employees globally.

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