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Security Operations Analyst



Shape Security



Salt Lake City, UT, US


Shape’s Security-as-a-Service needs eyes and ears in order to stay vigilant. As a Security Operations Analystyou will be on patrol, watching for security threats on behalf of our customers, and the voice keeping them informed.
We’re building an internationally distributed team to support our Global 2000 clients’ 24x7 security needs. You’ll join a diverse group, drawn from backgrounds such as systems operations, customer engagement, and data science, all of whom are dedicated to identifying and stopping automated attacks (bots).
The wider company contains an even greater variety of talent, from open source leaders and research scientists to a Le Cordon Bleu trained chef and a champion beer brewer, and you’ll get to interact with all of them. We need as many different viewpoints as possible to solve the web’s hardest security challenges. Become a Shaper and join the conversation!


    • Serve as a deeply skilled and knowledgeable resource within the security technology area
    • Detect, fingerprint, and mitigate cyber threats on a per-event basis
    • Analyze HTTP/HTTPS traffic via log data for security events, hardware/software/network issues
    • Participate in projects specific to Security Operations Center roadmap
    • Perform security incident analysis and recommend remediation steps
    • Communicate via phone, email, chat with customer support teams and contacts
    • Work escalations from SOC analysts to completion in ticket tracking system


    • At least 3 years of experience within a Security Operations Environment or Network Operations Center
    • Knowledge of web security principles, techniques and technologies
    • Understanding the technical aspects of Web application security
    • Ability to create documentation and training material
    • Excellent written and verbal communication
    • Strong analytical and problem solving skills
    • Ability to manage multiple tasks and resources
    • Knowledge and experience with Unix/Linux operating systems
    • Experience with Security Information and Event Management (SIEM) tools

We'd be even more impressed if you have...

    • A passion for security topics, as demonstrated by professional experience or personal projects
    • A background in data systems and statistics (Elasticsearch and related are extra helpful)
    • Experience working on a team concerned with uptime or systems availability

Shape Security is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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