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TITLE

 

Senior Director, Account Management

COMPANY

 

ClearDATA

LOCATION

 

Austin, TX, US

Description

ClearDATA is seeking a Senior Director of Account Management who would like to use their leadership and business development skills and deep knowledge of technology to truly make a difference in Healthcare! If you’re passionate about creating a new category of technology that will fundamentally make healthcare better, come join our team!

The Senior Director of Account Management will manage a team of quota-bearing Sales Consultants responsible for driving entire sales cycles within their assigned Enterprise and SMB accounts.

 

What You’ll Do:

  • Leading by personally engaging in customer visits, sales calls, presentations, and negotiations
  • Manage a highly energized, metrics-driven field sales team
  • The primary focus of the Strategic Account Management (SAM) team is to retain current opportunities while going deeper and wider into all assigned accounts.
  • Accurately forecasting revenue for all assigned accounts
  • Working closely with the Sales Operations Director on design and delivery of sales processes and metrics
  • Working closely with Support (Customer Success team) on continually improving customer satisfaction and NPS scores including identifying and helping resolve issues
  • Maximizing sales resources for higher growth and close success rates
  • Ensuring adequate opportunity development activities to achieve objectives
  • Hire, train and mentor a world-class strategic account managers
  • Implementing, coaching, and monitoring team on account management methodologies
  • Ensuring Salesforce.com is properly utilized and maintained
  • Design and deliver sales strategy, with daily, weekly and monthly goals, and identifying improvements needed in sales processes
  • Establishes and maintains healthy relationships and open lines of communication with support, product teams, and other sales teams
  • Maintain and improve a successful and positive culture that is evidenced by low attrition, high employee morale and exceptional individual and team performance.
  • Other duties as needed

 

What You’ll Need:

  • Bachelor’s Degree in Technology, Medical, Business, Marketing or related field required
  • Minimum of 5 years experience in leading sales teams in a hosting or SaaS environment
  • A proven track record of identifying and closing sales that meets or exceeds team quota
  • Proven track record of managing teams with world-class employee engagement
  • Ability to travel to customers (approximately 25% to 50%)  
  • Understanding of the drivers for customer cloud adoption
  • Previous work experience in an MRR sales model
  • Superb business development and negotiation skills
  • Positive, “can do” attitude
  • Team Player

 

What Will Make You Stand Out:

  • Experience selling to the provider, payer or pharma space
  • Experience in Cloud Healthcare Hosting Solutions
  • Experience working with HIPAA, GxP, GDPR and other health regulations
  • Experience working in a VC backed start-up environment

 

Why You’ll Like Working Here:

  • Making a difference in healthcare every day!
  • A dynamic company that rewards high-performers
  • Be on the cutting edge of new technologies and services
  • Collaborative team environment that values multiple perspectives and fresh thinking
  • Servant leadership Management
  • Business-casual dress code
  • Flexible working hours
  • Medical, Dental, Vision, HSA, Life and 401K
  • Stock options
  • Unlimited Vacation
  • Competitive base, commission and bonus structure

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