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TITLE

 

Engagement Manager

COMPANY

 

Qubole

LOCATION

 

United States of America

Description

Qubole, the leading cloud-agnostic, big data-as-a-service provider, is passionate about making data-driven insights easily accessible to anyone. Qubole delivers the industry’s first autonomous data platform. The cloud-based data platform, Qubole Data Service (QDS), removes the burden of maintaining infrastructure of multiple big data processing engines, and enables customers to focus on their data. Qubole customers process nearly an exabyte of data every month. Qubole investors include Charles River, Institutional Venture Partners, Lightspeed, Norwest, Harmony and Singtel Innov8. 
 
As an Engagement Manager you will be central to the success of our Professional Services practice growth, drive best practices and new methodologies, solve some of the most challenging problems with data driven insights and help our organization continually define what delivery excellence looks like within Qubole. You'll be front and center and that's why we're looking for a genuine high performer who will be the cornerstone of this team as we move forward.

What You'll Do

    • Collaborate with Sales, Solution Architects and Customer Success Managers as we position the value of Qubole and Professional Services to new and existing customers
    • Define what done looks like for a portfolio of customers while solving project related problems that are technical, business and resource specific; facilitate discovery sessions, project kick-offs, weekly oversight, and project retrospectives
    • Assist in the continued development of the Qubole Professional Services team by improving our delivery methodologies; technical best practices and development of customer valued offerings
    • Attract and develop a diverse team of consultants capable of solving our customers’ most daunting challenges
    • Collect and analyze product feedback from customers, partners and consultants then team with Product and Engineering to shape requirements, features and expand the product vision
    • Select your seat, do you prefer aisle or window? Our customers and teammates are global and you’ll need some face time, at least 50%

What You Bring to the Table

    • Empathy for the needs of your customers. Your track record shouts customer success and satisfaction
    • Sit at front of the class and when called on you have the right executive presence to discuss Qubole’s value proposition as well as how Professional Service addresses their needs
    • Accountable for your work, help others that are in need, willing to make a mistake, and resolve problems by talking to coworkers directly
    • You do your homework and you’re invested in the quality of your work, and that quality is almost always spectacular
    • Don't shy away from speaking up in meetings and ask difficult questions to learn about changes and clarify things they're unsure about
    • Driven, dedicated teammate with creative ideas to inspire customer adoption
Qubole is hitting that growth inflection point where we need talented people to help us scale up. Our company culture is special, and we are looking for people to join us who want to continue building a great company while going after the big data activation market.
Check us out on Glassdoor and LinkedIn
Learn more about us herehere, and here
 
If you want to get technical, click here for a 5 min run down of how Qubole works
Watch a talk given by our CEO here
 
Culture at Qubole
Trust and Autonomy: We absolutely pride ourselves on the lack of bureaucracy at work, and believe in delegating power and responsibility, aggressively to our employees.
Transparency and Teamwork: Complete transparency in all our thoughts and actions is integral to our genetic character, and it helps us to stick together and function effectively as a team.
Who Thrives: If you are a self-starter and thrive on complexity and independence and truly understand and live the tenets of humility, hunger and honesty and you will love Qubole.
 
 
Qubole is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Qubole does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Qubole also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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