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Director, Enterprise Business Systems






New York City, NY, US


Looking for a job to get you out of bed?


Casper ( is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows, a matching foundation, and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We’re looking for an experienced enterprise software professional to lead our Business Systems team during a new phase of growth. This Director will deliver key omnichannel business processes, IT and change management initiatives and systems implementation projects in a fast-paced entrepreneurial environment.  As Casper leans into the standard business processes supported by enterprise software, this role will be critical in helping Casper balance the structured nature of an ERP with Casper’s dynamic fast-paced environment.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

  • Develop long-term a long term strategy and business systems roadmap to support a highly automated and scalable architecture
  • Responsible for the design, implementation, and support of the company’s financial and ERP systems architecture, and reporting tools.
  • Lead and manage the team responsible for day-to-day system management and foster a high-performance culture of strong JDE knowledge, trust, problem solving, and innovation.
  • Partner with Tech leadership and Digital Product Managers to establish cohesive system management and appropriate prioritization. Support Tech in the development of a Company-wide long-term product roadmap.
  • Own and identify opportunities for system improvements, including identification and selection of third-party consultants and tools.
  • Serve as the primary internal and external interface for all ERP and financial systems projects.

Our dream candidate is...

  • 8-10 years of extensive experience working with ERP, supply chain, planning, forecasting, EDI, and data warehouse management systems
  • 3-5 years of experience with JDE 9.1 or higher (at least 1 year experience with JDE 9.2)
  • 3-5 years of experience with consumer goods
  • 3-5 years managerial experience in an engineering / enterprise software environment
  • Successful record of managing large projects and IT initiatives
  • Proven record of successful verbal and written communication skill

The syrup on your waffles

  • Salary to pay your bills, a potential bonus for some splurging, and equity so that you’re part of the Casper family.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).
  • 401K program so you can still spend money later in life.
  • Extra cash incentives for being healthy and fit (we actually give you money to track your sleep!).
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • Bi-weekly catered lunches to catch up with your teammates.
  • Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
  • Nap pods, for those days when you stayed out a little too late...
  • A full gifted bed set when you join (mattress, sheets, pillows, the works)!


If you dream about this stuff this job is probably right for you.  We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!

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