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Cloud Engineer


Remote / Austin, TX, US
  • Job Type: Full-Time
  • Function: Intern
  • Industry: Enterprise
  • Post Date: 09/15/2023
  • Website:
  • Company Address: 835 W 6th St, Austin, Texas 78703, US

About ClearDATA

Healthcare leaders across the globe trust ClearDATA to protect their sensitive data and securely accelerate their digital transformation in the cloud. With proprietary, healthcare-specific SaaS and services, ClearDATA operationalizes cloud, privacy and security – demonstrating compliance, remediating risk and securing health data in the cloud.

Job Description

The best Cloud Engineers serve as technical guides that help customers to achieve business results. They streamline processes & positively impact customer experience by working cross-functionally across the organization (i.e. engineering, solution & enterprise architects, & product developers).

The top Core Capabilities for success include:

Adaptability | Analytical Thinking | Attention to Detail | Communication | Continuous Learning | Decision Making | Customer Success | Initiative | Problem Solving | Consulting & Advising | Teamwork

Top Technical Capabilities for success include:

Cloud Infrastructure | Operating Systems | Performing system upgrades and patching | Backups and/or Restorations | Compliance | Security

Performance Objectives:

  • Demonstrate solid technical knowledge and ability, and can apply key technical capabilities, with minimal or no guidance, in the full range of typical situations & seek guidance to handle novel or more complex situations
  • Provide technical troubleshooting assistance & guide customers to maximize success in their cloud journey
  • Demonstrate high performance in resolving customer issues in complex, multi-tenant environments with a managed-service focus
  • Maintain the security & compliance of customer environments across 3 public cloud partners (AWS, Azure, &/or GCP)
  • Partner with key stakeholders to optimize customer experience & deepen understanding of customer pain points & business needs
  • Seek opportunities to increase value, customer satisfaction & retention
  • Optimize key processes, documentation & knowledge sharing to enhance team success & decrease ticket resolution time

What You Need:

  • Minimal 1 year systems administration experience in managed service(s), service integrator(s), or similar environment(s)
  • 6 months - 1 year cloud systems administration experience
  • Linux/Windows experience

You Will Stand Out, With Experience In:

Cloud Platforms (AWS, Azure, GCP) | Managed Services in Large Multi-Tenant Environments | Identity Management | Healthcare Industry | High-growth VC-backed Startup | Security and/or Compliance

Engineer Success with ClearDATA:

Strong predictors of success as a Cloud Engineer is the ability to continuously learn & improve in a fast-paced, complex startup environment, collaborate & communicate with a disbursed team & cross-functionally across the organization, with a focus on providing exceptional Next-Gen Managed Services.

Common Language | Learned Behaviors | Shared Beliefs:

Collaboration | Hyper-growth | VUCA | Continuous learning | Strategic innovation machine| Take risks & fail forward | High performing team model | Culture of coaching | Growth mindset & change leadership |Value creation through customer success

Rituals & Norms:

Self-directed & continuous learning |Strategic Quarterly Planning & Alignment, Quarterly All Hands & Monthly Standups | Yearly engagement survey + ad hoc pulse surveys | Social events

Why You’ll Like Working Here:

  • Contribute to the Health Care revolution to the Cloud
  • Casual dress code
  • Flexible working hours
  • Remote work options
  • Medical, Dental, Vision, HSA, Life & 401K
  • Unlimited Vacation
  • Stock options
  • Salary budget: up to $75k