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Cluster Manager - Dineout

Swiggy

Bangalore, IN
  • Job Type: Full-Time
  • Function: Sales
  • Industry: Consumer
  • Post Date: 02/12/2024
  • Website: swiggy.com
  • Company Address: Jakkasandra Chowk, Bengaluru, Karnataka, IN, 560034

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Job Description

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.

 

Job Description :

  • Leads a team of 4-6 Account Managers to the achievement of 100% of the AOP target Month on Month through Onboarding, Upselling, and Cross-selling
  • Ensures that the newly opened outlets in the cluster are being onboarded onto Dineout’s B2B, B2C product portfolio. 
  • Increases penetration of Non-revenue metrics i.e ID and DP to ensure best-in-class supply of offers. 
  • Meets with restaurant partners and key decision-makers in the F&B industry that is in their respective cluster to gather insights and information about the pulse and the ongoing trends, relay the same to City’s leadership.
  • Develops tools and processes to ease work for assigned AMs as well as enhance productivity for the team. 
  • Ensures retention of account managers while assisting with recruitment, coaching, and mentoring of new hires."


Desired Skill : 

  • 5+years of experience at a fast-paced technology company. Consulting, investment banking, marketing, or operations management experience preferred.
  • Preferably living in the respective city for a period of  3-4 years.
  • Data-driven decision mentality and sound business judgment through strong analytical thinking.
  • Creative solutions-driven mindset, with a *get it done* attitude.
  • Stellar networking skills and the ability to make smart partnerships happen.
  • Entrepreneurial DNA and fear tolerance of a honey-badger
  • Strong organizational and prioritization skills with attention to detail.

 

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"